SMS Terms & Conditions
Last Updated: May 2026
SMS TERMS & CONDITIONS — Facil Solutions Group LLC
By opting into SMS communications from Facil Solutions Group LLC (“Company,” “we,” “our,” or “us”), you agree to the following SMS Terms & Conditions.
1. SMS PROGRAM DESCRIPTION
Our SMS messaging program may include:
- Service updates
- Appointment confirmations
- Appointment reminders
- Customer support messages
- Responses to service related inquiries
- Marketing promotions, when applicable
Our messaging program is designed to ensure optimal customer support and respond to service-related inquiries.
2. CONSENT TO RECEIVE MESSAGES
By providing your mobile phone number and opting into our SMS services, you consent to receive recurring text messages from Facil Solutions Group LLC.
Consent to receive SMS messages is not a condition of purchase.
3. MESSAGE FREQUENCY
Message and data rates may apply. Message frequency varies based on your interactions with our service.
Frequency may vary depending on:
- Appointment scheduling
- Customer support activity
- Service requests
- Marketing preferences
- Website inquiries
4. OPT OUT INSTRUCTIONS
You can cancel the SMS service at any time. Just text "STOP" to 888-968-4981. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
After this, you will no longer receive SMS messages from us unless you opt in again.
5. HELP AND SUPPORT
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
You may also contact us directly using the contact information provided below.
6. CARRIER DISCLAIMER
Carriers are not liable for delayed or undelivered messages.
7. AGE REQUIREMENT
By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.
8. PRIVACY POLICY
Your use of the messaging program is also governed by our Privacy Policy.
View it here:
Privacy Policy
9. DATA USAGE AND PRIVACY
Information collected through our SMS program is used to:
- Send appointment confirmations
- Send appointment reminders
- Respond to customer inquiries
- Provide customer support
- Communicate service related information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use reasonable administrative, technical, and physical safeguards to protect personal information, including SSL encryption for form submissions.
10. CONTACT INFORMATION
Facil Solutions Group LLC
128 Orange Ave Ste 112-6
Daytona Beach, FL 32114
Business Phone:
888-968-4981
Support Email:
contact@facilsolutionsgroup.com