Privacy Policy

Last Updated: May 2026

Facil Solutions Group LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage information collected through our website, forms, CRM systems, communication tools, and SMS messaging services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following information when you interact with our website or services:

Full name
Phone number
Email address
Business information
Website information
Appointment requests
Service inquiries
Communication preferences
IP address and browser information
Website usage data

Information may be collected through:

Website forms
Booking calendars
Chat widgets
SMS opt in forms
Phone calls
Email communications
CRM integrations

2. HOW WE USE YOUR INFORMATION

We use collected information to:

Provide business consulting and marketing services
Respond to inquiries
Schedule consultations
Send appointment confirmations
Send appointment reminders
Respond to service inquiries
Provide customer support
Improve website functionality
Manage CRM communications
Maintain service operations

Message frequency varies.

Message and data rates may apply depending on your carrier and mobile plan.

3. SMS COMMUNICATIONS

By providing your mobile number and opting into SMS communications, you consent to receive text messages related to:

Appointment confirmations
Appointment reminders
Customer support
Responses to service inquiries
Service related updates
Business communications

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly using the contact information below.

4. INFORMATION SHARING POLICY

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, misuse, or loss, including SSL encryption for form submissions.

While we take commercially reasonable measures to protect your information, no electronic transmission or storage system can be guaranteed to be 100% secure.

6. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies, analytics tools, and tracking technologies to improve user experience, monitor website performance, and analyze visitor interactions.

These technologies may collect browser type, device information, pages visited, and interaction behavior.

7. CHILDREN’S PRIVACY

By opting into our SMS services, you represent that you are at least 18 years of age.

This website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete the information promptly.

8. YOUR RIGHTS

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of communications
Update communication preferences

Requests may be submitted using the contact information below.

9. POLICY UPDATES

We reserve the right to update or modify this Privacy Policy at any time.

Updated versions will be posted on this page with the revised effective date.

10. CONTACT INFORMATION

Facil Solutions Group LLC
128 Orange Ave Ste 112-6
Daytona Beach, FL 32114

Business Phone:
888-968-4981

Support Email:
contact@facilsolutionsgroup.com